"Policy" is another name for insurance contract. Children are usually insured under their parent’s contract. If you or your parents request it, you can be transferred from the family policy and given your own individual insurance contract.
If you were previously insured under your parent’s Family supplementary insurance plan, you’ll be transferred to the Jump supplementary insurance plan when you turn 20. Jump is the supplementary insurance plan for young adults aged between 19 and 25.
If you had your own insurance policy before you turned 19, you’ll be transferred from Family to Classic. For example, if your parents switch you to your own policy earlier or if you want to have a separate policy. Classic is the supplementary insurance for singles and couples.
Keep track of your insurance affairs – with the Sanitas customer portal
Under Family supplementary insurance, the head of family is the only one with access to the Sanitas customer portal. As soon as you have your own policy, you can register for the portal yourself. The customer portal helps you keep constant track of your insurance affairs.