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Your work makes a difference

Customer Service

Working in the customer service team, you provide our customers with personal advice on a daily basis. You answer queries quickly, professionally and in a friendly manner and explain complicated insurance matters clearly and simply. Your goal is to make life easier for our customers.


  • Supporting and coaching new team members
  • Role as a practical trainer to support our apprentices
  • Speaker at internal courses
  • Advising external sales teams

Systems, projects and management

  • Super user for one of our digital applications
  • Collaboration in diverse projects
  • Deputy team leader

«I enjoy working as part of a close-knit team and advising customers on a daily basis. The job is fun but also challenging.»

Samuel, Sanitas Customer Advisor since 2017

What we offer

1 Diverse job profiles and future-oriented issues

2 Modern offices in urban locations

First-name culture from trainees to the CEO

4 Broad range of training and further education opportunities

5 Flexible annual working time model with at least five weeks holiday

6 Attractive fringe benefits

7 Range of inspiring and supportive health-related offerings

Attractive fringe benefits

  • Free health insurance package in a group insurance plan
  • Employer contributions to pension fund well above the statutory minimum
  • Continuation of salary payments for 730 days in the event of illness or accident
  • Private accident insurance worldwide
  • Approximately CHF 2,500 annual meal allowance
  • Generous contributions towards mobility memberships (Halbtax, rail checks, Reka checks)

We’re stronger together

Join our team!

Any questions? We’re happy to help. Write to us

We work digitally and are committed to sustainability, which is why we only accept applications via our online platform. We will no longer consider applications received by post.

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