Company Corporate governance Corporate structure Integrated risk management Compliance Remuneration Vision and values Partners IT partners Medicine Sales Innovation Sanitas in figures Where to find us Career Vacancies What you can expect Customer Service Mobile sales What we offer Where we work How to start your career Apprentices and HMS interns Trainees and university interns Sponsorship and support Sanitas foundation Solidarity in a digital world Sponsorship Foundation office Climate protection Media & publications Media Media office Press releases Press images External publications News Sanitas newsletter Annual report Sanitas customer magazine Social media

1st place in Comparis 2020 survey

Customer satisfaction is a top priority for Sanitas, and we’re committed to delivering innovative, digital solutions to make access to healthcare as easy as possible for our customers.

The company’s efforts are paying off, with Sanitas securing the top spot and a score of 5.4 in this year’s customer satisfaction survey conducted by comparis.ch.

false

The overall score was based on the following three ratings:

  • Competence and engagement of staff: Score 5.4
  • Bills (easy to understand, speed of payment, good will, etc.): Score 5.4
  • Clarity and comprehensibility of information to customers: Score 5.4

We’re delighted with this excellent result and would like to thank our customers for placing their trust in us.

You can find more information on the survey at comparis.ch