Top marks for Sanitas from

The independent online comparison site has reviewed the mobile apps and portals of Swiss health insurers. Sanitas fared particularly well. Sanitas received top marks ahead of CSS, Atupri, Sanagate, EGK and KPT for online customer portal functionality.

Top 3 place for the Sanitas Portal app

The Sanitas Portal app also fared well, coming in third behind Sanagate and CSS. Sanitas’s top marks are due to the variety of services on offer. These include:

  • Access to documents such as invoices, claims settlements and policies
  • Access to the latest information on the deductible and copayment
  • Upload invoices
  • Changes to address and type of insurance (model, accident cover, deductible)
  • Cover Check and information on insurance cover
  • Many ways to get in touch via direct messages, chat and messaging
  • Fingerprint log-in
  • Digital insurance card
  • Search functions for generics, doctors and hospitals
  • Digital vaccination pass

Digital use is on the rise

A large number of our customers value our online services. Some 270,000 Sanitas customers are already using them, 200,000 thereof via the app. Not yet signed up for the customer portal? Benefit from the comprehensive online services on offer by signing up now! We’re helping our customers manage their insurance affairs even more efficiently. Have you heard about our new payment methods by Twint and credit card?

Did you know? You can save yourself even more time and effort by using our new payment methods and pay by Twint or credit card. More information can be found here (German).