The customer portal – any time, anywhere

The customer portal – any time, anywhere

The Sanitas app is your customer portal for when you’re on the move. It’s also your digital vaccination pass, a scanner for reclaim vouchers and a messenger.

Your benefits:

  • Overview of statements and payments
  • Scan in and send invoices quickly and easily
  • Your Sanitas insurance card is always to hand
  • Ask questions directly via the messenger

Features of the Sanitas app

Overview at all times
In the app you’ll find all the information you need on your insurance affairs: deductible, copayment, premium, payments received, statements and bills to be paid.


Scan documents quickly and easily
No extra costs for stamps: scan your reclaim vouchers directly in the app and send them in. The app lets you know if your documents have been submitted correctly.  


Always up to date
You receive push notifications if a bill has been paid or if you’ve been sent a new document.


Search for doctors, hospitals, pharmacies and generics
If you’re on the move and want to find the nearest doctor, hospital or pharmacy, ask the app. It can also tell you if a low-cost generic drug is available.


Your insurance card to hand
Thanks to the shake function, you have your insurance card to hand in no time at all. Open the Sanitas app, shake your phone – and the card will appear on your screen. You don’t even need to log in, but you do need to activate this function in your profile settings beforehand.


Digital vaccination pass
With the digital vaccination pass you alwayshave your and your family’s vaccination pass to hand. And you can choose to receive reminders for pending vaccinations.


Direct connection
If you’ve got a question, all your contact options are listed under the "Communication" menu item: phone, email or messenger  

Download the Sanitas app free of charge:

Sanitas app
The Sanitas app is your customer portal for when you’re on the move.
Sanitas app
Frequently asked questions (FAQs)
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