Sanitas health insurance | Customer satisfaction: bonus.ch survey
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Sanitas aces bonus.ch survey, too

Customer satisfaction is a top priority for Sanitas. Our customers appreciate our efforts. After coming in second last year, this year’s bonus.ch survey sees Sanitas take top spot with a score of 5.2.

Some 1,500 users took part in the survey conducted by bonus.ch. In addition to the overall score, Sanitas fared excellently in the following categories:
 

  • 5.2 for “Application processing”: clarity of information, quotes, etc.
  • 5.2 for “Claims settlements”: invoices, reibursement deadlines, etc.
  • 5.2 for “Customer service”: availability, politeness of staff


We’re delighted with this excellent result and would like to thank our customers for placing their trust in us.

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