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Customer satisfaction survey: Sanitas on the podium

Customer satisfaction survey: Sanitas on the podium

According to a representative survey published by K-Tipp, Sanitas ranks second among all Swiss health insurers when it comes to customer service.

Customers were asked how happy they are with the service provided by their health insurer. Some 74.7% of Sanitas customers said they were very satisfied. This means that Sanitas comes in at over 12% above the average score, which has risen compared to last year to just over 62%.

We'd like to thank our customers for this excellent ranking. Customer satisfaction is a top priority for Sanitas and this excellent result shows we're on the right track.

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