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Customer satisfaction survey: Best service at Sanitas

Customer satisfaction survey: Best service at Sanitas

According to a representative survey published by K-Tipp, Sanitas is No. 1 among all Swiss health insurers when it comes to customer service.

75% of customers are very happy with the service they receive from Sanitas, a score that propels Sanitas to the top of the rankings.

This is a 5% increase on last year’s score. The Swiss average is currently 57%. Customers were asked how happy they are with the service provided by their health insurance company.

Sanitas is delighted with this result, because customer satisfaction is a top priority for the company. This result is a reward for the company’s hard work and emphasises that Sanitas is on the right track.

So far Sanitas has won top spots in industry comparisons conducted by comparis.ch, bonus.ch and moneyland.ch.

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