Step 1: Sign up
Step 2: Verify your details
Step 3: Connect a fitness tracker
The app lists compatible fitness trackers and guides you through the connection process. You can add additional trackers or change the data source at any time under Settings/Data sources. If you want to track cycling activities with the Health Kit, you need an additional app such as Strava. You’ll find a comprehensive list here.
The daily target is calculated on the basis of your personal activity score. The activity score is based on your exercise habits and takes all activities tracked by the app into account: steps (number), cycling (minutes) and swimming (minutes). The app starts with an activity score of 70. This value increases based on your exercise habits and success. You should be able to reach your daily target comfortably, and your target is continually increased.
You receive a virtual coin for every daily target reached. Sometimes we also set a challenge for you. If you accept this challenge, you have twice the benefits: You receive coins as usual for your activity and, if you complete the challenge, you get an additional reward.
Your coins can be exchanged for vouchers to spend in the online shops of our partners. You’ll find all our partner offers in the menu under “Vouchers”. Here you’ll see how many coins you need for a voucher and the monetary value of the voucher.
If you have enough coins in your account, you can redeem them for the selected offer. The voucher will then be activated and a voucher code will be displayed. You also have the option of donating the value of your coins to PluSport.
Plus you can save a partner offer as a favourite. You’ll be sent a message once you’ve collected enough coins for this offer.
Our partners and offers:
|myclubs.com||Switzerland’s most flexible sports membership plan: book courses and other sports offers online with over 250 sports providers.
|m-way.ch||Switzerland’s biggest selection of electric bikes and 30,000 accessories.
|farmy.ch||The online farmer’s market for regional and organic products.
|digitec.ch||Switzerland’s online market leader for IT, consumer electronics and telecommunications.
|plusport.ch||The umbrella organisation for disabled sport in Switzerland supports people with disabilities at all sporting levels from popular to professional sport.
||Sanitas donates your redeemed coins to the value of CHF 10 directly to PluSport. You don’t need to do anything else.
|hajk.ch||Selling outdoor equipment since 1951, hajk supports the Pfadi (scout) initiative in Switzerland, with any profits going towards this organisation.||
You can activate or deactivate push notifications under “Settings/Push Notifications”. We recommend that you keep push notifications activated to stay up-to-date with new challenges and your daily targets.
If you track your activities using your smartphone, you have to have it with you. If you track your activities using a wearable (wristband tracker), you don’t have to have your smartphone with you. The app automatically synchronises the tracked data with the wearable.
Yes, you can also collect exercise data offline. As soon as your smartphone has an internet connection, your data will be synchronised. Data can be synced for up to a maximum of 7 days.
Yes, we use this data to offer you preventive advice in health matters at an early stage and to adjust our offering to better meet your needs.
Your data is deleted as soon as you delete your profile. You can delete your profile in the menu under “Settings”. Your profile will be deleted immediately. You can sign up again for the Active app at any time.
The Food Scanner is an app that you can use to log what you eat. Users can set themselves goals that they want to achieve in a certain time period. For example, if you want to build up muscle, the Food Scanner calculates your daily calorie and nutritional requirements based on your data.
No. At present, the Food Scanner is a lifestyle product and not suited to diagnosing, treating, healing or preventing illnesses. Advice from independent, well-informed medical experts must be sought for the provision of reliable diagnoses, treatment of any kind of complaint and the application of any medicine-based therapy. For specific questions on treatment and care or in case of ill health, please contact your doctor or a medical expert. Sanitas and SNAQ assume no liability in this respect.
No. No coins are paid out based on your eating habits. However, there may be competitions relating to use of the Food Scanner.