Below you’ll find information on important deadlines that apply if you want to change your deductible or switch to an alternative insurance model.
If you want to reduce your deductible, your request must reach us by 30 November. If the 30th falls on a weekend, your message must reach us by 29 November. Requests to increase your annual deductible must reach us by 31 December. Your annual deductible can only be changed with effect 1 January of the following year.
Did you know that you can change your deductible quickly and easily in the customer portal? You can sign up for the customer portal here.
You can transfer from the standard basic insurance model to an alternative model for basic insurance with effect from the beginning of any month. Transfers from one alternative insurance model to another are only possible with effect from 1 January of the following year. In this case, your request must reach us by 30 November.
You’ll find an overview of our alternative insurance models here.