Below you’ll find information on important deadlines that apply if you want to change your deductible or switch to an alternative insurance model.
If you want to reduce your deductible, your request must reach us by 30 November. If the 30th falls on a weekend, your message must reach us by 29 November. Requests to increase your annual deductible must reach us by 31 December. Your annual deductible can only be changed with effect 1 January of the following year.
Did you know that you can change your deductible quickly and easily in the customer portal? You can sign up for the customer portal here.
Transfer from a standard insurance plan with a deductible of CHF 300 to an alternative insurance model (AIM) for basic insurance is possible with effect from the beginning of a month. It is only possible to transfer from one AIM to another with effect from 1 January of the following year. In this case, notification must reach us by 30 November.
You’ll find an overview of our alternative insurance models here.