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Important information for Sanitas customers

Important for you 2019

Good news for Sanitas customers in 2020: Premiums for basic insurance will remain stable for the majority of our customers. Which deadlines do you have to observe? How can you reduce your premiums? Which new services are we offering in 2020? Here you’ll find an overview of everything you need to know about health insurance in the year ahead.

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Money-saving tips
How can I reduce my premium?
  • Switch to an alternative insurance model to save up to 19%
  • Adjust your deductible
  • Exclude accident cover
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Useful information
Have you got any questions on premiums?
  • Why premiums are increasing
  • Why healthy people pay the same premiums as sick people
  • What Sanitas is doing in response to the increasing costs of claims 
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Low-cost premium
Discounts for young adults
  • 19 to 25 year olds benefit from large discounts in basic insurance
  • The discount varies from 20 to 35% depending on the insurance model
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Information on premiums
How will your premiums change in 2020?
  • No change to basic insurance premiums for a large majority of Sanitas and Compact customers
  • Premiums for many supplementary insurance plans also remain stable in 2020
Your insurance upgrade
Looking for privacy and fast appointments with specialists?
Important deadlines
Deadlines for adjusting your deductible and switching insurance.
Are you moving abroad?
What you need to know if you’re going abroad for longer.
Managing insurance online
With the customer portal you have all your insurance affairs at your fingertips.
Administrative matters
From doctors’ bills to payment options: we explain what you need to know.
Paying by Twint
It’s now even easier to pay your bills – by credit card or Twint.

Why are premiums increasing?

If you’ve always wanted to know the answer to this question, watch our video to find out more.

Do you understand your insurance?

Deducible and copayment explained.

Scan in and send documents

Save yourself the walk to the postbox and submit your doctors’ bills digitally.