Probably one of the most important questions: how do I send in my invoices? The easiest way is to use the Sanitas Portal app or the Sanitas customer portal. It saves you time and the price of a stamp. And you get your money back in record time.
If you send in your invoices with the Sanitas Portal app, your mobile phone becomes a scanner:
If you receive an invoice electronically, you can upload it as a file in the customer portal and send it. Or you can first scan it in and then send it as a file.
If so, you’ll get your money back faster if you send in your documents via the Sanitas Portal app or the customer portal. You can always submit your invoices straight away if you do so electronically. If you submit your invoices by post, you have to wait until you’ve reached your deductible.
Of course you can send in your invoices by post. Are you looking for the right address to send in your reclaim vouchers to Sanitas? There are different addresses depending on where you live and which insurance plan you’ve taken out. The easiest way is to order address labels. You can do so in the customer portal or by phone.
Advice hotline
Compact Centre
Customer Service
Medbase MultiAccess