1st place in Comparis 2020 survey

Customer satisfaction is a top priority for Sanitas, and we’re committed to delivering innovative, digital solutions to make access to healthcare as easy as possible for our customers.

The company’s efforts are paying off, with Sanitas securing the top spot and a score of 5.4 in this year’s customer satisfaction survey conducted by comparis.ch.

The overall score was based on the following three ratings:

  • Competence and engagement of staff: Score 5.4
  • Bills (easy to understand, speed of payment, good will, etc.): Score 5.4
  • Clarity and comprehensibility of information to customers: Score 5.4

We’re delighted with this excellent result and would like to thank our customers for placing their trust in us.

You can find more information on the survey at comparis.ch