Insurance Basic insurance Free choice of doctors Family doctor model Telemedicine HMO model Network model Supplementary hospital insurance plans Hospital private Hospital semiprivate Hospital general Hospital accident private Hospital accident semiprivate Supplementary insurance Jump Classic Family Dental insurances Planning a Family Easy Medical Private Salary Capital Travel & Guest Care What costs does Sanitas cover? Alternative medicine Vision aids | Glasses & contact lenses Cover abroad Fitness & prevention Medicines/drugs Incapacity to work Money-saving tips Save money on health insurance premiums Life events Starting a family Planning a family Pregnancy Baby Maternity services Coming of age Jump in premiums: why? Your own flat My first job Stay abroad Military service Immigrating and emigrating New to Switzerland Cross-border commuters Moving abroad Support in everyday life Fall prevention in old age In the event of illness and accident Contact & help Contact Give us a call Send us a message Where to find us Customer portal & apps Sanitas customer portal Sanitas Portal app Sanitas Active app Sanitas Medgate app Documents & downloads Brochures and product sheets General terms of insurance Supplementary terms Lists Forms for insureds Forms for healthcare providers Search engines Doctor locator Therapist search for alternative medicine Generic drug finder Good to know News Sanitas newsletter Information Partner offers Mail order pharmacies Movu Health offers Switching to Sanitas

Customer satisfaction is a top priority for Sanitas, and we’re committed to delivering innovative, digital solutions to make access to healthcare as easy as possible for our customers.

The company’s efforts are paying off, with Sanitas securing the top spot and a score of 5.4 in this year’s customer satisfaction survey conducted by comparis.ch.

The overall score was based on the following three ratings:

  • Competence and engagement of staff: Score 5.4
  • Bills (easy to understand, speed of payment, good will, etc.): Score 5.4
  • Clarity and comprehensibility of information to customers: Score 5.4

We’re delighted with this excellent result and would like to thank our customers for placing their trust in us.

You can find more information on the survey at comparis.ch