Insurance Basic insurance Free choice of doctors Family doctor model HMO model Telemedicine Supplementary hospital insurance plans Hospital private Hospital semiprivate Hospital general Hospital accident private Hospital accident semiprivate Supplementary insurance Jump Classic Family Easy Medical Private Dental Salary Capital Travel & Guest Care What costs does Sanitas cover? Alternative medicine Vision aids | Glasses & contact lenses Cover abroad Fitness | Prevention Medicines/drugs Incapacity to work Money-saving tips Money-saving tips Life events Starting a family Planning a family Pregnancy Baby Maternity services Coming of age Jump in premiums: why? Your own flat My first job Stay abroad Military service Immigrating and emigrating New to Switzerland Cross-border commuters Moving abroad Support in everyday life Health coaching Fall prevention in old age In the event of illness and accident Contact & help Contact Give us a call Send us a message Where to find us Customer portal & apps Sanitas customer portal Sanitas Portal app Sanitas Active app Sanitas Medgate app Documents & downloads Brochures and product sheets General terms of insurance Supplementary terms Lists Forms for insureds Forms for healthcare providers Search engines Doctor locator Therapist search for alternative medicine Generic drug finder Good to know News Information Shop & partner offers Sanitas Shop Mail order pharmacy Movu Health offers Switching to Sanitas
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Top marks from Comparis

Customer satisfaction is a top priority for Sanitas. And our customers appreciate our efforts, earning Sanitas an overall score of 5.3 in the “Health insurer” category and launching us to the top spot.

More than 2,100 people took part in the comparis.ch survey, which focused on the service provided by Swiss health insurance companies. The overall score comprises marks for three areas:
 

  • 5.3 for the competence and engagement of staff
  • 5.3 for claims settlement (clarity of settlement advice, speed of payment, goodwill, etc.)
  • 5.2 for clarity and comprehensibility of information to customers


We’re delighted with this excellent result and would like to thank our customers for placing their trust in us.