Insurance Basic insurance Free choice of doctors Family doctor model Telemedicine HMO model Supplementary hospital insurance plans Hospital private Hospital semiprivate Hospital general Hospital accident private Hospital accident semiprivate Supplementary insurance Jump Classic Family Easy Medical Private Dental Salary Capital Travel & Guest Care What costs does Sanitas cover? Alternative medicine Vision aids | Glasses & contact lenses Cover abroad Fitness & prevention Medicines/drugs Incapacity to work Money-saving tips Save money on health insurance premiums Life events Starting a family Planning a family Pregnancy Baby Maternity services Coming of age Jump in premiums: why? Your own flat My first job Stay abroad Military service Immigrating and emigrating New to Switzerland Cross-border commuters Moving abroad Support in everyday life Fall prevention in old age In the event of illness and accident Contact & help Contact Give us a call Send us a message Where to find us Customer portal & apps Sanitas customer portal Sanitas Portal app Sanitas Active app Sanitas Medgate app Documents & downloads Brochures and product sheets General terms of insurance Supplementary terms Lists Forms for insureds Forms for healthcare providers Search engines Doctor locator Therapist search for alternative medicine Generic drug finder Good to know News Information Important for you 2019 Partner offers Mail order pharmacy Movu Health offers Switching to Sanitas
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Top marks for Sanitas from moneyland.ch

The independent online comparison site moneyland.ch has reviewed the mobile apps and portals of Swiss health insurers. Sanitas fared particularly well. Sanitas received top marks ahead of CSS, Atupri, Sanagate, EGK and KPT for online customer portal functionality.

Top 3 place for the Sanitas Portal app

The Sanitas Portal app also fared well, coming in third behind Sanagate and CSS. Sanitas’s top marks are due to the variety of services on offer. These include:

  • Access to documents such as invoices, claims settlements and policies
  • Access to the latest information on the deductible and copayment
  • Upload invoices
  • Changes to address and type of insurance (model, accident cover, deductible)
  • Cover Check and information on insurance cover
  • Many ways to get in touch via direct messages, chat and messaging
  • Fingerprint log-in
  • Digital insurance card
  • Search functions for generics, doctors and hospitals
  • Digital vaccination pass


Digital use is on the rise

A large number of our customers value our online services. Some 270,000 Sanitas customers are already using them, 200,000 thereof via the app. Not yet signed up for the customer portal? Benefit from the comprehensive online services on offer by signing up now! We’re helping our customers manage their insurance affairs even more efficiently. Have you heard about our new payment methods by Twint and credit card?

Did you know? You can save yourself even more time and effort by using our new payment methods and pay by Twint or credit card. More information can be found here (German).