Excellent score in the bonus.ch survey

1 September 2022

Customer satisfaction is a top priority for Sanitas. We aim to make access to healthcare as easy as possible for our customers with innovative, digital solutions. And our efforts are paying off, with Sanitas achieving an excellent score of 5.3 in the bonus.ch survey.

The overall score of 5.3 is based on the following ratings:

  • 5.3 for application processing
  • 5.3 for claims settlements
  • 5.3 for customer service

We’re very happy with this positive result and would like to thank our customers for placing their trust in us.

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