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We’ll be glad to help


If you’ve got a question, get in touch. We’ll be glad to help. You can reach us by phone, in writing or in person at one of our offices. Here you’ll find all the phone numbers you may need. If you prefer to contact us in writing, please use one of the contact forms.

Contact assistant
Who do I contact if I have a question?
Just give us a call
You’ll find all the numbers you need for your health insurance here
  • Sanitas customer service
  • Sanitas Assistance
  • Medical hotline
  • Children’s health hotline
  • Hotline for expectant mothers
  • Preference customer service
  • Nanny referral service
Send us a message
You’ll find contact forms for all your queries here
  • If you’ve got a general question, use this form and we’ll call you back
  • You can also file a complaint here
  • We look forward to hearing from you
Where to find us
Drop in to one of our offices
  • Come to one of our five locations
  • We have offices throughout Switzerland
  • Preference customers can drop by in Bern or at any service centre