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Give us a call

In addition to our customer advisory service, we offer our customers other services such as the medical hotline, personal customer service for our Preference customers, and Sanitas Assistance for rapid help in the event of emergencies abroad. You’ll find all the phone numbers you need here.

Sanitas customer service 

Advice hotline

Sanitas service centre

0844 150 150

Sanitas advisory service

Medbase MultiAccess

Customer service:

0844 190 190

Customer service

Compact customer service

Sanitas Compact centre

0844 11 00 11

Compact advisory service

Preference customer service

Sanitas Preference centre

058 344 50 00

Preference advisory service

Advice for expectant mothers

Customer Care Maternity

0844 160 160

Customer Care

New to Switzerland

Welcome to Switzerland

0800 22 88 44 22

Welcome to Switzerland

Medical advice

Medical hotline


0844 124 365

Medbase MultiAccess


0848 888 777

Compact and Paediatrician


0844 111 365

Exclusively for expectant mothers


0844 110 110

Emergencies abroad

Sanitas Assistance

Assistance abroad

+41 44 446 47 47

Sanitas Assistance