Insurance Basic insurance Free choice of doctors Family doctor model Telemedicine HMO model Supplementary hospital insurance plans Hospital private Hospital semiprivate Hospital general Hospital accident private Hospital accident semiprivate Supplementary insurance Jump Classic Family Dental insurances Planning a Family Easy Medical Private Salary Capital Travel & Guest Care What costs does Sanitas cover? Alternative medicine Vision aids | Glasses & contact lenses Cover abroad Fitness & prevention Medicines/drugs Incapacity to work Money-saving tips Save money on health insurance premiums Life events Starting a family Planning a family Pregnancy Baby Maternity services Coming of age Jump in premiums: why? Your own flat My first job Stay abroad Military service Immigrating and emigrating New to Switzerland Cross-border commuters Moving abroad Support in everyday life Fall prevention in old age In the event of illness and accident Contact & help Contact Give us a call Send us a message Where to find us Customer portal & apps Sanitas customer portal Sanitas Portal app Sanitas Active app Sanitas Medgate app Documents & downloads Brochures and product sheets General terms of insurance Supplementary terms Lists Forms for insureds Forms for healthcare providers Search engines Doctor locator Therapist search for alternative medicine Generic drug finder Good to know News Sanitas newsletter Information Partner offers Mail order pharmacy Movu Health offers Switching to Sanitas

Where to find us

Counters closed

Due to the ongoing situation and spread of the new coronavirus, Sanitas has implemented measures to protect its customers, partners and employees. All Sanitas counters are closed for the time being. We apologize for any inconvenience this may cause.

You help us if you send us your inquiries via customer portal, app or by sending an email to You are also welcome to drop any physical mails, reclaim vouchers or medical bills in our letterbox. If you would like a personal consultation, please give us a call on 0844 150 150. Thank you for your support.

Service Centre Aarau
Laurenzenvorstadt 11
5001 Aarau


Service Centre Winterthur
Konradstrasse 14
8401 Winterthur


Hauptsitz (Head Office)
Jägergasse 3
8021 Zürich


Service Centre Lausanne
Place Saint-François 1
Case postale
1001 Lausanne


Service Centre Lugano
Viale Stefano Franscini 40
Casella postale
6900 Lugano


Sanitas Preference Centre
Länggassstrasse 7
3001 Bern


Just give us a call
You’ll find all the numbers you need for your health insurance here
Send us a message
You’ll find contact forms for all your queries here