Support for

a healthier life

Health Navigator

The Health Navigator in the Sanitas Portal app offers many advantages, including everything from health guides to rewards for exercise.

Key benefits


Digital health advisor

Our digital assistant Alva provides you with valuable tips on all aspects of your health and gives you support. Exactly when you need it.


Earn rewards

Every step, pedal stroke, fitness session and yoga exercise counts: Collect coins with the Active function that you can exchange for vouchers or donations.


Useful guides & smart services

Also available in the Sanitas Portal app: health services for body and mind that help you stay or get healthy.

Get the Sanitas Portal app

Downloads

  • Terms of use
  • Data privacy policy

Frequently asked questions

  • Where do I find the Health Navigator?

    The Health Navigator is an area in the Sanitas Portal app. You can download the app from the App Store or Google Play.

  • Who can use the Health Navigator?

    The Health Navigator is available to Sanitas customers. You benefit from a range of search functions, useful health guides and tips on home remedies. And you earn rewards for exercise with the Active function.

  • How can I use the Active function?

    How it works:

    1. Download the Sanitas Portal app from Google Play or the App Store.
    2. Sign up in the app. We will then use authentication to confirm your identity.

    3. Connect your fitness tracker or smartphone with Active – and get started right away.

Technical queries? We’re here to help.

Call technical support


Montag bis Freitag, 8–17 Uhr
0848 804 711

8.1 Rappen pro Minute

Write an email


portal.support@sanitas.com

By portal message


Öffnen Sie im Sanitas Portal den Menüpunkt Kontakt.