Insurance Life events Contact & help Switching to Sanitas
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Any questions?

Contact & help

We’ll be glad to help. You can give us a call, write to us or drop by at one of our counters. Here you’ll find important phone numbers, information on the Sanitas Portal and the Sanitas apps, contact forms, downloads, search engines and useful guides.

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Contact
How would you like to contact us?
  • Give us a call: you’ll find all our phone numbers here
  • Send in a contact form
  • Visit us in person at a local branch
Contacts
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Sanitas Portal & Apps
Manage your health insurance affairs with our digital services
  • Sanitas Portal: Insurance and health in one place 
  • Sanitas Active app: for more exercise every day
  • Sanitas Medgate app: your direct link to Medgate
Sanitas Portal & Apps
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Downloads
Are you looking for a particular brochure, product sheet or form?

Here you’ll find all

  • Brochures and product sheets
  • Terms of insurance and supplementary terms
  • Lists
  • Forms for insureds and healthcare providers
Downloads
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Search engines
Find doctors, therapists or generic drugs
  • Family doctor search with filter for CareMed and NetMed
  • Therapist search for alternative medicine
  • Search for generics in place of an original drug
Search engines
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Good to know
Understanding your health insurance
  • News relating to Sanitas
  • Keep up to date with our newsletter
  • We provide information on key topics
Good to know
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Partner offers
Attractive offers for Sanitas customers
  • Low-cost medicines from the Zur Rose pharmacy
  • Save money moving house with Movu and Sanitas
Shop and offers