Manage your insurance affairs

quickly and easily

  1. Private customers
  2. Services
  3. In next to no time

In next to no time

Change address, report an accident or adjust the deductible: in the Sanitas portal, you can do everything in just a few clicks.

Use the right service for your needs

Have you had an accident?

Notify us of an accident as soon as possible. You can do so quickly and easily here. 

Find out more

How to change address

You’ve moved? Let us know your new address in just a few clicks – so your post arrives at the right door.     

Find out more

Submit document

Would you like to understand your reclaim vouchers better or do you want to submit a document? How it works. 

Find out more

How to change your deductible

Have your healthcare costs changed? Change your annual deductible to meet your needs.

Find out more

Report a death

We regret your loss and are happy to assist you with the administrative questions regarding health insurance.

Learn more

    1 / 3

    1 / 3

    Sign up for the Sanitas Portal

    Are you already enjoying the benefits of the best customer portal? It’s just a few clicks away and makes managing your insurance and health even easier.

    Sign up now
    Sanitas
    Customer service

    Monday to Friday, 8 am to 5 pm

    0844 150 150

    Medical hotline

    Monday to Friday, 8 am to 5 pm

    0844 124 365

    Emergencies

    24/7

    +41 44 446 47 47

    About Sanitas
    • Company
    • Media and publications
    • Jobs
    Insurance plans
    • Basic insurance
    • Supplementary hospital insurance
    • Supplementary insurance
    What costs does Sanitas cover?
    • Prevention
    • Fitness & massages
    • Psychotherapy
    Services
    • Customer portal login
    • Book a consultation
    Health know-how
    • Magazine
    Want to stay informed?
    Imprint Legal Notice