Sanitas Medgate app: medical advice at your fingertips

The Sanitas Medgate app offers even faster access to medical treatment via Medgate – plus useful additional services.

You can use the app to talk to a doctor either on the phone or via video link. You can choose the date and time for a consultation online up to 48 hours in advance. With the app you can also upload photos – for example of a skin or eye complaint – and send videos or recordings to Medgate via a secure connection. You can view and adjust your treatment plans and appointments in the app at any time. And, if for example you have any questions on your insurance, it’s even easier to contact the Sanitas customer service team.

It’s simple:

1. Download the Sanitas Medgate app free of charge from the iTunes Store or Google Play Store.*
2. Use your personal insurance card to sign up - and you’re ready to go!

* The app is compatible with the iOS operating system version 10 or higher and the Android 4.3 or higher.