In cooperation with Medgate, we offer Sanitas customers a free medical advice hotline. Medgate is the leading provider of telemedicine services in Switzerland. Medgate comprises a team of over 90 doctors on hand to offer support and advice around the clock.
Medgate offers different types of medical advice. There is a hotline for general medical queries, which is available free of charge for all Sanitas customers. The other hotlines are available in connection with specific insurance plans or Sanitas offers, such as the Sanitas maternity services or the Compact One basic insurance model.
0844 111 365
Free of charge for all Sanitas customers
Available 24/7; an appointment for a consultation can be made up to 48 hours in advance in the app. A doctor will give you a call at the chosen time.