Medical and children’s health hotline
Medical hotline
Sanitas provides telemedicine advice in cooperation with Medgate, the leading provider of telemedicine services in Switzerland.
Medical hotlines around the clock
You have non-stop access to doctors – seven days a week, around the clock.
For customers with Compact One
If you need medical advice, give us a call. We’ll be happy to help and draw up a personal treatment plan for you.
For customers with MultiAccess
For MultiAccess customers, a complete telemedicine consultation is charged under basic insurance in the same way as a visit to the doctor.
For all other customers
Customers of our other basic insurance models can call the number below for health-related questions.
Hotline for expectant mums
Exclusive and free of charge for Sanitas customers who have signed up to the maternity services.
Get the app
- Download the app
- Sign up with your insurance card
- That’s it! Get medical advice at any time
