Insurance Basic insurance Free choice of doctors Family doctor model HMO model Telemedicine Network model Supplementary hospital insurance plans Hospital private Hospital semiprivate Hospital general Hospital accident private Hospital accident semiprivate Supplementary insurance Jump Classic Family Dental insurances Travel insurance Planning a Family Medical Private Salary Capital What costs does Sanitas cover? Alternative medicine Vision aids | Glasses & contact lenses Cover abroad Fitness & prevention Medicines/drugs Incapacity to work Money-saving tips Save money on health insurance premiums Life events Starting a family Planning a family Pregnancy Baby Maternity services Coming of age Jump in premiums: why? Your own flat My first job Stay abroad Military service Immigrating and emigrating New to Switzerland Cross-border commuters Moving abroad Support in everyday life Fall prevention in old age Support in the event of illness and accident Contact & help Contact Give us a call Send us a message Where to find us Book an appointment Customer portal & apps Sanitas customer portal Sanitas Portal app Sanitas Active app Sanitas Medgate app Documents & downloads Brochures and product sheets General terms of insurance Supplementary terms Lists Forms for insureds Forms for healthcare providers Search engines Doctor locator Therapist search for alternative medicine Generic drug finder Good to know Information Important for you 2021 Offers Online pharmacies Health offers Switching to Sanitas

Our digital services make your life easier

Customer portal & apps

The Sanitas customer portal and the Sanitas Portal app allow you to manage your insurance affairs online. We’ve got more helpful apps for you: the Medgate app for free medical advice and the Active app for more exercise every day.

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Sanitas customer portal
Manage your insurance affairs online
  • Access recent invoices and view the current status of your deductible and copayment
  • Innovative services such as the Cover Check and invoice translator
  • Available as the Portal app or online
Sanitas customer portal
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Sanitas Portal app
Insurance and health in one app
  • Handy scanner for reclaim vouchers
  • Insurance data and health offers at a glance
  • Virtual assistant Alva and personal health advisor
Sanitas Portal app
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Sanitas Active app
For a healthier daily life
  • Rewards steps, cycling and swimming with coins
  • Vouchers for the online shops of our partners
  • Analyses meals and provides valuable nutrition advice
Sanitas Active app
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Sanitas Medgate app
The app for digital medical consultations
  • Get free medical advice around the clock
  • Record symptoms and get an immediate recommendation
  • Access and adjust your treatment plan at any time
Sanitas Medgate app