Customer portal & apps | Sanitas health insurance
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Our digital services make your life easier

Customer portal & apps

The Sanitas customer portal and Sanitas Portal app allow you to manage your insurance affairs online. We’ve got more helpful apps for you: the Medgate app for free medical advice and the Active app for more exercise every day.

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Sanitas customer portal
Manage your insurance affairs online
  • Access to the latest information on your premium, deductible and copayment
  • Cover Check: What costs does Sanitas cover for my glasses?
  • Make changes yourself quickly and easily
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Sanitas Portal app
The customer portal – any time, anywhere
  • Scanner for reclaim vouchers
  • Digital vaccination pass for the whole family
  • Ask questions directly via messenger
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Sanitas Active app
For more exercise every day
  • Counts steps and tracks cycling and swimming
  • A coin for every daily target reached
  • Vouchers for the online shops of our partners
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Sanitas Medgate app
Free medical advice by phone, around the clock
  • Talk to a doctor on the phone or via video link
  • Make an appointment up to two days in advance
  • Set your favourite doctor