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Your partners for medical services


In cooperation with our partners, we ensure you have quick and easy access to medical care for fertility treatment, hospitalisation, telemedicine, outpatient medical care, dental treatment or uncomplicated assistance for medical emergencies abroad.

Ava is a bracelet with built-in sensors that helps women reliably determine their fertility window in real time. Thanks to our partnership with Ava, Sanitas customers benefit from a reduction on the price of the bracelet plus valuable information on planning a family. Customers who take out the Planning a Family supplementary insurance plan receive this bracelet free of charge.

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Europ Assistance is our partner for rapid and uncomplicated assistance in case of emergencies abroad. Customers with supplementary hospital insurance have access to a worldwide network of specialists in the event of an emergency abroad. Before a trip you can find out about entry requirements and vaccination regulations for your destination country. You’ll find the phone number on your health insurance card.

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Customers with semiprivate or private insurance cover benefit from a number of exclusive Preference services thanks to our partnership with the Hirslanden Private Hospital Group.

More about the Hirslanden Group

In cooperation with Medbase, we offer you easy access to a network of experts for your health with the Medbase MultiAccess basic insurance plan. Medbase is a holistic health partner with a comprehensive medical and therapeutic offering. The network comprises Medbase medical centres, Medbase pharmacies and – in cooperation with Medgate – a telemedical hotline.

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Medgate is the leading telemedicine provider in Switzerland with a team of over 90 experienced doctors on hand around the clock to offer medical advice by phone or video link. For Sanitas customers with CallMed or Compact One basic insurance, Medgate is the first point of contact for medical queries. You have a direct link to Medgate via the Sanitas Medgate app.

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Swiss Medical Network is one of the two leading private hospital groups in Switzerland with hospitals in all three language regions. Customers with semiprivate or private insurance also benefit from the exclusive Preference services of our partnership with Swiss Medical Network.

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Our cooperation partner swiss smile delivers first-rate quality, experienced dentists and professional advice. swiss smile offers a full range of professional dental services at more than 16 locations across Switzerland. Sanitas customers with supplementary dental insurance or insurance that covers dental or orthodontic treatment benefit from preferential terms with swiss smile.

More about swiss smile