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Ask your family doctor for advice

Family doctor model

Your family doctor knows you and your medical history. So, you don't have to repeat your medical history every time you go – and they know what to do. With our CareMed family doctor model, you can choose any family doctor in Switzerland.

Step by step: how CareMed works

  1. You take out the CareMed plan and choose a family doctor.
  2. You arrange an appointment when you have a health complaint.
  3. Your family doctor provides treatment or refers you to a specialist, if necessary.
  4. The doctor sends us the bill, and we take care of the rest.

Key benefits of basic insurance

Anyone who is resident in Switzerland is obliged by law to have basic health insurance in order to ensure basic medical care for all. All health insurers cover the same benefits under basic insurance.


For example:

  • Treatment with a doctor or specialist throughout Switzerland
  • Hospital treatment in the general ward of your canton of residence
  • Cost share towards emergency treatment worldwide
  • Medicines, laboratory tests or medical aids

Overview of benefits

The amounts listed are for maximum benefits and, unless specified otherwise, are valid for each calendar year. Benefits are granted only in accordance with the Swiss Federal Health Insurance Act (KVG/LAMal) and the corresponding ordinances, and the general terms of insurance and applicable supplementary terms issued by Sanitas.

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With CareMed you save 7% on your premium compared to the Basic standard model for basic health insurance.

Personal care from your family doctor

A family doctor is your first point of contact for medical queries. They offer advice, carry out examinations, provide treatment or refer you to a specialist. They also coordinate all the measures required with the aim of improving the success rate and avoiding unnecessary tests or treatment. In opting for the CareMed model, you help cut costs, and in return you get a discount on your premium.

You don't have to go to your family doctor in the following cases

  • Emergencies (follow-up treatment or check-ups must be conducted by your family doctor)
  • Gynaecological check-ups
  • Maternity benefits
  • Regular eye tests
  • Dental treatment