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Family doctor model: contact your chosen family doctor

Family doctor model

Your family doctor knows you and your medical history. So, you don't have to repeat your medical history every time you go – and they know what to do. With our CareMed family doctor model, you can choose any family doctor in Switzerland.

Step by step: how CareMed works

  1. You choose a family doctor and take out the CareMed plan.
  2. You always contact your family doctor first if you need medical advice.
  3. Your family doctor is responsible for the initial medical consultation.
  4. This doctor either provides your treatment or recommends a course of treatment.
  5. He or she also coordinates all the measures required.

Key benefits of basic insurance

Anyone who is resident in Switzerland is obliged by law to have basic health insurance in order to ensure basic medical care for all. All health insurers cover the same benefits under basic insurance.


For example:

  • Treatment with a doctor or specialist throughout Switzerland
  • Hospital treatment in the general ward of your canton of residence
  • Cost share towards emergency treatment worldwide
  • Medicines, laboratory tests or medical aids

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With CareMed you save between 7% and 10% on your premium compared to the Basic standard model for basic health insurance.

Overview of benefits

The amounts listed are for maximum benefits and, unless specified otherwise, are valid for each calendar year. Benefits are granted only in accordance with the Swiss Federal Health Insurance Act (KVG/LAMal) and the corresponding ordinances, and the general terms of insurance and applicable supplementary terms issued by Sanitas.

Personal care from your family doctor

Your family doctor is your first point of contact for medical queries. This doctor provides advice, examines you and administers treatment. Or he recommends a course of treatment and refers you to a specialist.

If you prefer an alternative form of treatment, discuss your preferences with your family doctor. He or she also coordinates and organises all the measures required. This increases the chances of success and avoids unnecessary examinations. In opting for this model, you help cut costs, and in return you get a discount on your premium.

You don't have to go to your family doctor in the following cases

  • Emergencies (follow-up treatment or check-ups must be conducted by your family doctor)
  • Gynaecological check-ups
  • Maternity benefits
  • Regular eye tests
  • Dental treatment