62% of Sanitas customers said they were “very happy” according to the representative survey by consumer magazine K-Tipp.
20 September 2023
Sanitas is the ideal health partner. Based on the results of K-Tipp’s annual, representative survey, the company has a very large number of satisfied customers. 62% of customers were very happy with Sanitas.
Our investments in innovative and digital solutions and customer service have paid off once again. The K-Tipp survey was conducted online by the Sotomo opinion research institute from 18 to 25 July 2023. It included 3,049 people in the German and French-speaking parts of Switzerland.
The good ranking from K-Tipp fits in seamlessly alongside a whole range of outstanding results in customer satisfaction surveys. In the last four years, Sanitas has always secured a podium place in a total of twelve surveys conducted by K-Tipp, Comparis and bonus.ch.
We’re very pleased with this positive result and would like to thank our customers for placing their trust in us.
Our customers have again rated Sanitas as one of the best health insurers in Switzerland in 2023. This is the result of the latest customer satisfaction survey on comparis.ch.