The Sanitas customer portal offers easy online access to all your insurance affairs, including the latest information on your deductible, premium, policy and statements. You can also contact us via chat if you have any questions.
The customer portal helps you manage your health insurance affairs, and those of your family, quickly and easily. You’ll find an overview of all the functions on the homepage. Three key functions can be found at the bottom of the page.
Inbox
If you’ve got a question, send us a portal message:
Documents & invoices
Transactions
Insurance
Persons
Services
If you want to know, for example, whether Sanitas contributes towards the cost of glasses or a massage, you can use the Cover Check to find out quickly and easily. Enter a search term. The search engine checks automatically whether the benefit is included in your insurance plans.
Three simple steps
The “Easy payment” service won gold and silver at the Best of Swiss Web Award Night. In the Portal app, customers can scan in bills with their smartphone and pay easily by TWINT or credit card.
The Bern-based digital agency Unic has published a broad-based series of studies on the digital presence of Swiss health insurance companies. Our customer portal got top scores across the board.