The Sanitas customer portal offers easy online access to all your insurance affairs: for example, the latest information on your deductible and copayment, premium, policy and statements.
The customer portal helps you manage your health insurance affairs, and those of your family, quickly and easily. You’ll find an overview of all the functions on the homepage. Three key functions can be found at the bottom of the page.
If you’ve got a question, send us a portal message:
Provides up-to-date information on the status of your cost share, claims settlements and reclaim vouchers:
All payments at a glance and the option to change your method of payment:
Overview of your premium and the insurance plans you’ve taken out:
Overview of all family members insured under the same policy:
Here you can place orders, make changes, search for doctors or generics and check your cover:
If you want to know, for example, whether Sanitas contributes towards the cost of glasses or a massage, you can use the Cover Check to find out quickly and easily. Enter a search term. The search engine checks automatically whether the benefit is included in your insurance plans.
Three simple steps