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Done in next to no time – online or via the app

Sanitas Portal

The Sanitas Portal makes it easier to manage your insurance affairs: Scan in reclaim vouchers, check your cover, benefit from health offers and much more. Online or in the app – you save time and always have an overview.

One log-in – many benefits

An overview at all times

On your overview page and in your digital inbox, you can see all your reclaim vouchers, claims settlements and the current status of your deductible at all times. In the app you will also find all the health offers made available by Sanitas.

Quick and straightforward

In the app, you can scan in and submit reclaim vouchers quickly using your smartphone camera. You can change your personal details, deductible or insurance model in next to no time. Pay bills conveniently by TWINT, credit card or Apple Pay.

Ask questions directly

Our customer service team will quickly answer any questions you may have via chat. Our digital health partner Alva and our health advisors are on hand in the app to answer any health queries you may have.

Sanitas Portal App – Health at a glance

Download the Sanitas Portal app free of charge 

With the Sanitas Portal app, you not only manage your insurance affairs in record time, you also have a range of health services at your fingertips. For example, you can use the Quick recovery guide, take part in online coaching sessions for good mental health or earn rewards for exercise.

Sanitas Portal App



Gold and silver for the Portal app

Gold and silver

The “Easy payment” service won gold and silver at the Best of Swiss Web Award Night. In the Portal app, customers can scan in bills with their smartphone and pay easily by TWINT or credit card.

Top of the class

The Bern-based digital agency Unic has published a broad-based series of studies on the digital presence of Swiss health insurance companies. Our customer portal got top scores across the board.