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Sanitas Portal – your health app

Sanitas Portal app

Thanks to the innovative functions of the Sanitas Portal app, you can manage your insurance affairs in record time and get support for all aspects of your health with the Symptom Check and a virtual assistant on hand to help.

Download now free of charge

One app for all your needs

The Sanitas Portal app comprises two areas:

My insurance

Here you have everything you need to manage your insurance affairs quickly and easily. You can scan in reclaim vouchers quickly using your smartphone camera and send them to Sanitas. And you can always keep track of your invoices, deductible and copayment.

Further benefits

  • Translate complicated bills
  • Pay by TWINT, credit card or Apple Pay
  • Use the Cover Check to find out if you’re covered for a certain benefit
  • Handy: the digital vaccination pass
  • Ask questions by portal message or chat
  • All your documents in one place
  • Digital accident reports

My health

Here you’ll find an overview of all Sanitas health offers and services. If you have any questions, the virtual assistant Alva and your personal health advisor are on hand to help. This way, you have your health under control – simple, digital and secure.

Further benefits

  • Symptoms Check for fast and straightforward support if you feel unwell
  • Attractive health offers for a healthy and active lifestyle
  • Personal health advisors are on hand to help by phone, email and chat
  • Search functions for doctors, hospitals, generic drugs, alternative medical treatments and pharmacies
  • Useful services, such as the second medical opinion, the living will or support at home
  • Fascinating content – tailored to your needs


Gold and silver for the Portal app

Gold and silver

The “Easy payment” service won gold and silver at the Best of Swiss Web Award Night. In the Portal app, customers can scan in bills with their smartphone and pay easily by TWINT or credit card.

Top of the class

The Bern-based digital agency Unic has published a broad-based series of studies on the digital presence of Swiss health insurance companies. Our customer portal got top scores across the board.