Insurance Basic insurance Free choice of doctors Family doctor model Telemedicine HMO model Supplementary hospital insurance plans Hospital private Hospital semiprivate Hospital general Hospital accident private Hospital accident semiprivate Supplementary insurance Jump Classic Family Dental insurances Planning a Family Easy Medical Private Salary Capital Travel & Guest Care What costs does Sanitas cover? Alternative medicine Vision aids | Glasses & contact lenses Cover abroad Fitness & prevention Medicines/drugs Incapacity to work Money-saving tips Save money on health insurance premiums Life events Starting a family Planning a family Pregnancy Baby Maternity services Coming of age Jump in premiums: why? Your own flat My first job Stay abroad Military service Immigrating and emigrating New to Switzerland Cross-border commuters Moving abroad Support in everyday life Fall prevention in old age In the event of illness and accident Contact & help Contact Give us a call Send us a message Where to find us Customer portal & apps Sanitas customer portal Sanitas Portal app Sanitas Active app Sanitas Medgate app Documents & downloads Brochures and product sheets General terms of insurance Supplementary terms Lists Forms for insureds Forms for healthcare providers Search engines Doctor locator Therapist search for alternative medicine Generic drug finder Good to know News Sanitas newsletter Information Partner offers Mail order pharmacies Movu Health offers Switching to Sanitas

HMO model

The HMO alternative insurance model stands for health maintenance organisation. This means that customers insured under an HMO model always contact an HMO practice first in case of medical queries. With Medbase MultiAccess you can also contact Medbase pharmacies or the telemedical hotline.

One point of contact for all medical queries
  • Premium discount of up to 10%
  • You contact your HMO practice for medical advice
  • A doctor at your HMO practice will provide initial medical advice
  • This doctor provides treatment or refers you to a specialist within the network
Medbase MultiAccess
You can choose between health centres, telemedical advice or pharmacies
  • Premium discount of up to 19%
  • You first contact a Medbase medical centre, the telemedicine centre or a Medbase pharmacy
  • Your contact is responsible for the initial medical consultation
  • If necessary, your medical centre coordinates any further treatment