"In case of a life-threatening emergency abroad, please consult a medical professional immediately. Afterwards, please contact the Sanitas Assistance helpline, which is open 24/7. For Sanitas to be able to cover the costs of treatment abroad, you must always contact Sanitas Assistance in an emergency. If you have private or semiprivate insurance with us, you will receive further support from Sanitas Assistance.
Please note that mandatory basic health insurance often provides insufficient coverage for medical services abroad, particularly with regards to repatriation. We recommend that you always take out travel insurance, such as the Easy plan from Sanitas, when you go abroad."