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Initial telemedical consultation means that you must always consult a Medgate doctor by phone or video first. Then, depending on your chosen Telmed model, you either have a free choice of doctor or your Medgate doctor draws up a treatment plan for you. With Medbase MultiAccess, you can also contact a Medbase medical centre or a Medbase pharmacy first.

Free medical advice around the clock
  • Premium discount of up to 9%
  • You always contact Medgate for medical advice
  • Your Medgate doctor advises you and recommends a course of treatment
  • Medgate provides support for the duration of your treatment
Compact One
Low-cost basic insurance with digital consultations
  • Premium discount of up to 15%
  • Contact Medgate for medical advice
  • Your Medgate doctor advises you and draws up a personal treatment plan with you
  • This treatment plan is binding
Medbase MultiAccess
You can choose between health centres, telemedical advice or pharmacies
  • Premium discount of up to 19%
  • You first contact a Medbase medical centre, the telemedicine centre or a Medbase pharmacy
  • Your contact is responsible for the initial medical consultation
  • If necessary, your medical centre coordinates any further treatment