Telmed: initial telemedical consultation | Sanitas health insurance
Insurance Basic insurance Free choice of doctors Family doctor model HMO model Telemedicine Supplementary hospital insurance plans Hospital private Hospital semiprivate Hospital general Hospital accident private Hospital accident semiprivate Supplementary insurance plans Jump Classic Family Easy Medical Private Dental Salary Capital Travel & Guest Care What costs does Sanitas cover? Alternative medicine Vision aids | Glasses & contact lenses Cover abroad Fitness | Prevention Medicines/drugs Incapacity to work Money-saving tips Money-saving tips Life events Starting a family Planning a family Pregnancy Baby Maternity services Coming of age Jump in premiums: why? Your own flat My first job Stay abroad Military service Immigrating and emigrating New to Switzerland Cross-border commuters Moving abroad Support in everyday life Health coaching Fall prevention in old age In the event of illness and accident Contact & help Contact Give us a call Send us a message Where to find us Customer portal & apps Sanitas customer portal Sanitas Portal app Sanitas Active app Sanitas Medgate app Documents & downloads Brochures and product sheets General terms of insurance Supplementary terms Lists Forms for insureds Forms for healthcare providers Search engines Doctor locator Therapist search for alternative medicine Generic drug finder Good to know News Information Shop & partner offers Sanitas Shop Zur Rose mail order pharmacy Movu Switching to Sanitas

Request medical advice around the clock


Initial telemedical consultation means that you must always consult a Medgate doctor by phone or video first. Then, depending on your chosen Telmed model, you either have a free choice of doctor or your Medgate doctor draws up a treatment plan for you.

Initial telemedical consultation around the clock
  • 9% discount on premiums
  • Free consultation with Medgate doctors
  • Phone or video consultation via the Sanitas Medgate app
  • Free choice of doctor after initial phone consultation
Compact One
Initial telemedical consultation with premium discount
  • 15% discount on premiums
  • Free consultation with Medgate doctors
  • Phone or video consultation via the Sanitas Medgate app
  • Binding treatment plan, no-frills service