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Important information for Sanitas customers

Important for you 2021

There’s good news for the year ahead, with premiums remaining stable for the majority of people insured with us. You’ll find more information on premium developments and important deadlines on this page. Or take a look at our money-saving tips and find out more about our services. We’re happy to have you as a customer.

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Money-saving tips
How can I reduce my premium?
  • Switch to an alternative insurance model to benefit from attractive premium discounts
  • Change your deductible
  • Exclude accident cover
Money-saving tips
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Good to know
Have you got any questions on premiums?
  • Why premiums are increasing
  • Information on the environmental levy
  • Why healthy people pay the same premiums as sick people
  • What Sanitas is doing in response to the increasing costs of claims 
To the answers
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Premium developments
From young adult to old age
  • Age can also have an impact on your premiums
  • Discounts on basic insurance for children and young people
  • Switching age groups under basic insurance
More information
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Information on premiums
How are premiums changing in 2021?
  • Basic insurance premiums will remain stable or fall for the majority of our customers
  • For the most part, no adjustments for supplementary insurance
  • Surprisingly large premium reduction for Easy
More information
Your insurance upgrade
Looking for privacy and fast appointments with specialists?
Our hospital insurance plans
Important deadlines
Deadlines for changing your deductible and switching insurance.
Deadlines
Moving abroad?
What you need to know if you’re going abroad for a longer period.
Overview
Managing insurance online
With the customer portal you have all your insurance affairs at your fingertips.
Sign up here
Administrative matters
From doctors’ bills to payment options: we explain what you need to know.
To the information
Pay using TWINT and Apple Pay
Paying bills is now even easier: using Apple Pay, TWINT or credit card.
More information

Why are premiums increasing?

If you’ve always wanted to know the answer to this question, watch our video to find out more.

Do you understand your insurance?

Deducible and copayment explained.

Scan in and send documents

Save yourself the walk to the postbox and submit your doctors’ bills digitally.